Frequently Asked Questions

We are a local, family-owned and operated small business: 

For more than 100 years, our family has brought a farm-to-table approach to the wholesale produce business in the Greater-Boston area, providing fresh produce to restaurants, institutions and grocers. In the wake of the COVID-19 pandemic in March 2020, we launched New England Country Mart, serving customers throughout Greater- Boston who are increasingly staying home and seeking premium, hand-selected ingredients from local, New England businesses. We’ve expanded our delivery area to Central, MA, Cape Cod and Martha’s Vineyard.

Synonymous with convenience, quality, and excellent customer service, New England Country Mart knows how to deliver the goods like no one else, carrying products you love, and ones you never knew even existed, produced right in our own backyard. NECM cuts out the middleman, practices sustainability, and connects to the community through local producers and providers to bring you the freshest, most unique, and essential products directly to your door.

Our commitment to quality, safety & health:

We take extraordinary measures to ensure that we deliver only fresh, premium, restaurant-quality ingredients groceries to your home. We offer produce from reputable and trusted growers and other fresh and prepared food products from local partners we know and trust. 

We insist that our growers and warehouse handlers adhere to rigorous safety measures at all times so that you receive the highest quality products. As a result of the COVID-19 pandemic, we have ramped up all safety measures and we are following strict protocols and procedures as instructed by the CDC and World Health Organization in preparation of our deliveries and in our warehouse.

Supporting Communities in Need:

We are also proud to support organizations and people in need throughout our community.

We partner with many local organizations such as the Newton Food Pantry, MGH Food Pantry, Newton Public Schools, Wellesley United Church, to name a few. 

Here at NECM, we believe food not only provides sustenance and pleasure, but also brings families and communities closer together. Our family and this service has deep roots in the Greater-Boston area, and we maintain the highest standards in the industry. 

NECM Kitchen is here to bring you convenience, with freshly prepared, cut & chopped fruits, veggies, as well as a growing list of prepared foods such as salads, yogurt parfaits, homemade pasta, chicken and tuna salads, meatballs, chicken parm, lasagnas, homemade marinara sauce, plus pizza, taco, slider and sushi kits and more!  Our prepared foods are flavorful and seasonally curated, and loaded with the same premium, nutritional ingredients from local businesses whose products we carry at New England Country Mart (NECM). NECM Kitchen is a scratch kitchen where everything is small-batch homemade and freshly prepared to order for home delivery. We are building this new service to offer convenience during the pandemic and beyond. 

NECM is committed to quality and locally sourced ingredients, always. This, paired with the culinary background of Chef Justin Wright and our generations of experience with fresh premium ingredients, results in nutritious, flavorful, and thoughtfully prepared foods. This not only helps support our community of local businesses, but also speaks to our commitment to the quality of our service and selection. 

We are a local produce and grocery home delivery service offering the highest quality seasonal fruits and vegetables, as well as a wide variety of other fresh foods and pantry items such as fresh fish and meat, a wide selection specialty cheeses, snacks, sweets, condiments, prepared foods, and more – primarily sourced from roughly 100 local business across New England! We value everything New England has to offer. We carefully curate our offerings with a large variety of local artisan brands and we add new local products each week. We are here to offer a wide variety of options that offer not only freshness and flavor, but also convenience!

Don’t see something you’re looking for? Drop us a message and let us know (info@newenglandcountrymart.com) 

We offer NEXT DAY, FREE delivery if you order by NOON the day before you’d like your order to arrive at your doorstep!* 

*Deliveries to Martha’s Vineyard, Cape Cod, and Rhode Island are subject to a delivery charge.

Never! You only receive food when you log-in and order. 

At J.W. Lopes/New England Country Mart, the health and safety of our customers, employees, and community are our top priority.  We are taking every and all precautions to stay on top of the current COVID-19 outbreak to make sure that we can continue running a safe operation and service our customers. We are carefully monitoring developments with regard to COVID-19, including guidelines issued by the World Health Organization (WHO) and the U.S. Centers for Disease Control and Prevention (CDC).

To that end, we are ensuring that all of our surfaces and warehouse spaces are being cleaned and disinfected properly and professionally.  We have hand-wipe containers and 60%+ alcohol-based hand-sanitizer dispensers throughout our warehouse, and all employees are gloved and wear masks while preparing orders. 

Despite the abundance of plastic bags we use to prepare each box, we take a great deal of precaution to bag each item within the box to ensure there is no extra handling of each item. Because we are a produce wholesaler, our product comes directly from the distributor right into our warehouse, is packaged and delivered direct to your door. With this process, your produce has much fewer “touch points” than what you are buying at a local grocer, where the product is exposed for long periods of time and handled by various personnel (putting out for presentation, rotating the product, etc.) and customers on a daily basis. 

Additionally, the J.W. Lopes delivery personnel respect social distancing, as the boxes are dropped on your doorstep with contact-less delivery.